General FAQ
Common questions about Gaussian Splatting and Splat Labs
General FAQ
Questions about Gaussian Splatting technology and Splat Labs as a platform.
About Splat Labs
What is Splat Labs?
Splat Labs is the world's most advanced cloud platform for hosting, sharing, and collaborating on Gaussian Splat models. We provide professional-grade tools for measurement, annotation, virtual tours, and AI-powered features.
Who is Splat Labs for?
Splat Labs serves professionals in:
- Real Estate — Virtual property tours
- Construction — Progress documentation
- Surveying — 3D data delivery
- Architecture — As-built visualization
- VFX/Film — Location scouting
Is Splat Labs part of ROCK Robotic?
Yes. Splat Labs was founded in 2025 by ROCK Robotic, a leader in LiDAR and mapping technology. We combine hardware expertise with cutting-edge cloud software.
About Gaussian Splatting
What is Gaussian Splatting?
Gaussian Splatting is a 3D rendering technique that represents scenes using millions of 3D Gaussian shapes. Each "splat" captures color, position, and opacity, creating photorealistic renderings that can be viewed in real-time.
How is it different from photogrammetry?
| Aspect | Photogrammetry | Gaussian Splatting |
|---|---|---|
| Output | Mesh/texture | Splat primitives |
| Processing | Hours | Minutes |
| Quality | Good | Excellent |
| File size | Large | Smaller |
| Rendering | CPU-heavy | Real-time |
What file formats are supported?
Splat Labs supports:
.ply— Standard point cloud format.splat— Native Gaussian Splat format.ksplat— Compressed format.xgrids— XGRIDS native format
Can I create splats without your hardware?
Absolutely! We support splats from any source:
- Postshot
- Luma AI
- Polycam
- KIRI Engine
- Lightfield (via Lichtfield.ai)
- And many more...
About Our Hardware
Do I need PortalCam or L2 Pro to use Splat Labs?
No. Splat Labs Cloud works with Gaussian Splats from any source. Our hardware is for customers who want a professional capture solution.
What's the difference between PortalCam and L2 Pro?
| Aspect | PortalCam | Lixel L2 Pro |
|---|---|---|
| Output | Gaussian Splat | Point Cloud + Splat |
| Best for | Immersive visuals | Survey-grade accuracy |
| Range | 0.2-5m (indoor) | Up to 300m |
| Use case | Real estate, VFX | Construction, surveying |
| Price | $4,999-$6,499 | Contact for pricing |
Where can I buy hardware?
Visit our website at splatlabs.ai or contact our sales team.
Privacy and Data
Who can see my projects?
You control visibility:
- Private — Only you
- Password Protected — Anyone with password
- Public — Anyone with link
- Team — Enterprise accounts
Where is my data stored?
Data is stored securely in cloud infrastructure with industry-standard encryption. We do not sell or share your data.
Can I delete my data?
Yes. You can delete individual projects or your entire account at any time. Deleted data is permanently removed from our servers.
Compatibility
What devices can view projects?
Splat Labs works on:
- Any modern web browser
- iOS (Safari, Chrome)
- Android (Chrome, other browsers)
- Desktop (Chrome, Firefox, Safari, Edge)
- VR headsets (Quest, Vision Pro)
Do viewers need an account?
No. Anyone with a link can view your public or password-protected projects. No account, app, or plugin required.
Can I embed on my website?
Yes. All paid plans support embedding via iframe. Works on Zillow, MLS, Realtor.com, and custom websites.